{"id":7164,"date":"2022-09-06T12:37:24","date_gmt":"2022-09-06T10:37:24","guid":{"rendered":"https:\/\/ecd.rs\/?page_id=7164"},"modified":"2023-11-06T14:18:07","modified_gmt":"2023-11-06T12:18:07","slug":"resetting-your-mfa-code","status":"publish","type":"page","link":"https:\/\/ecd.rs\/en\/resetting-your-mfa-code\/","title":{"rendered":"Resetting your MFA code"},"content":{"rendered":"<p><b>If you no longer have access to your MFA, you can easily reset it by following the next steps.<\/b><\/p>\n<p>Make sure you are logged into your account. In the upper right corner, under your name, select Account setup.<\/p>\n<p>Go to MFA. In order to reset it, you&#8217;ll need one of the recovery codes you haven&#8217;t used before.<\/p>\n<p>Next, a new QR code will be generated and you&#8217;ll be able to scan it with Google Authenticator and get new MFA codes.<\/p>\n<p><strong>Note<\/strong> &#8211; once you reset MFA, transactions will be disabled for 24 hours for security reasons.<\/p>\n<p>If you don&#8217;t have your recovery codes, please call us at +381692200230 so that we could send new ones that you&#8217;ll be able to use in order to complete the MFA reset.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10646 size-medium\" src=\"https:\/\/ecd.rs\/wp-content\/uploads\/2023\/11\/MFA-wallet-300x199.png\" alt=\"\" width=\"300\" height=\"199\" srcset=\"https:\/\/ecd.rs\/wp-content\/uploads\/2023\/11\/MFA-wallet-300x199.png 300w, https:\/\/ecd.rs\/wp-content\/uploads\/2023\/11\/MFA-wallet-768x509.png 768w, https:\/\/ecd.rs\/wp-content\/uploads\/2023\/11\/MFA-wallet.png 782w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you no longer have access to your MFA, you can easily reset it by following the next steps. Make sure you are logged into <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7164","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Resetting your MFA code - ECD<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ecd.rs\/en\/resetting-your-mfa-code\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resetting your MFA code - ECD\" \/>\n<meta property=\"og:description\" content=\"If you no longer have access to your MFA, you can easily reset it by following the next steps. 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