The verification process consists of a couple of steps:
When you log in the first time, the page directs you to the beginning of the process of verifying your mobile phone number. Once you enter your phone number the verification code will be sent via SMS. Please note that you can only use a Serbian phone number and it needs to be entered in an international format (i.e. +381).
The code is valid 60 minutes from the time you clicked on Send Code. If the code is entered correctly, the page will take you to step two of the verification process.
In the next step, you’ll be required to enter the address details and the purpose of opening the account.
The following step is the final step and consists of personal identification.
ECD offers two identification options depending on your location:
- VIP or Dunav Union exchange office
- ECD courier/caravan
You can read more about each process on the following link: Verification via VIP exchange office & ECD Courier – ECD