Verification

After creating your account, the only remaining step before you start using it is to complete the personal verification. Confirmation of your identity is done in person, by checking a valid personal document (ID or passport), with the possibility of identification through a video call with our customer support. You will receive more information regarding video identification during the last step of user account verification on our site. Throughout the registration and verification process, we comply with the Law on Personal Data Protection and record only necessary data.

After completing the verification, a welcome bonus is available to you!

Why is verification necessary?

In line with the Law on the Prevention of Money Laundering and the Financing of Terrorism, which applies from June 29th, 2021, we are obliged to confirm the identity of all our users.

To be able to use all the services offered by the ECD crypto exchange, it is necessary for us to confirm basic personal information after you have registered your account, as is the case with other financial institutions that operate in accordance with regulations.

You can view all available locations for verification below, and for any additional questions or help, our customer support is here for you via live chat, email address [email protected] or via the following numbers +381 69 2200 230 and +381 11 4431 140.

Verification methods:

Exchange Offices

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You can take the necessary step of identity confirmation for the verification of your account at the nearest VIP or Dunav Union exchange. For now, this is available in the following cities – Belgrade, Belgrade (Lazarevac, Mladenovac), Jagodina, Kragujevac, Niš, Novi Pazar, Loznica

 

You can find all ECD account verification locations on the map below.

City I want to complete the verification in:

Verification map

Verification locations by city

MENJAČNICA DUNAV 6

Dimitrija Tucovića 6 A, Novi Pazar

Personal verification is possible at this location

MENJAČNICA DUNAV 3

General Ždanova 1. prilaz

Personal verification is possible at this location

MENJAČNICA DUNAV 5

Bul. kralja Aleksandra 441b

Personal verification is possible at this location

MENJAČNICA DUNAV 4

Bul. Mihajla Pupina 5

Personal verification is possible at this location

MENJAČNICA DUNAV

Maksima Gorkog 5 A

Personal verification is possible at this location

MENJAČNICA DUNAV 2

Krunska 90

Personal verification is possible at this location

MENJAČNICA DUNAV 7

Luke Stevića 5, Loznica

Personal verification is possible at this location

VIP Slavija 2

Nemanjina 49

Personal verification is possible at this location

VIP Aerodrom

Aerodrom Nikola Tesla Beograd, terminal 1, lokal 1.9

Personal verification is possible at this location

VIP Tri lista duvana

Bulevar kralja Aleksandra 18

Personal verification is possible at this location

VIP Delta Planet

Bulevar Nemanjića 11b

Personal verification is possible at this location

VIP Sava Centar

Bulevar Arsenija Čarnojevića 30a NIS BS

Personal verification is possible at this location

VIP Blok 45

Jurija Gagarina 221, Novi Beograd

Personal verification is possible at this location

VIP Galerija

Bulevar Vudroa Vilsona 12

Personal verification is possible at this location

VIP Tempo Kvantaš

Autoput za Novi Sad 35

Personal verification is possible at this location

VIP Blok 61

Dr Ivana Ribara 91, Novi Beograd

Personal verification is possible at this location

VIP Ušće 2

UŠĆE shopping center, corner of Bulevara Mihajla Pupina and Milentija Popovića, level -2

Personal verification is possible at this location

VIP Ušće 1

UŠĆE shopping center, corner of Bulevara Mihajla Pupina and Milentija Popovića, 1st floor

Personal verification is possible at this location

VIP Immo Centar

TC IMMOCENTAR Gandijeva 21

Personal verification is possible at this location

VIP Bežanija

TC RODA (Ex TC IDEA) Partizanske Avijacije bb

Personal verification is possible at this location

VIP Delta City

Delta City shopping center

Personal verification is possible at this location

VIP Beo

Vojislava Ilića 141

Personal verification is possible at this location

VIP Ada Mall

Ada Mall, Radnička 9

Personal verification is possible at this location

VIP Beograd na vodi

Hercegovačka 14, BW Residences

Personal verification is possible at this location

VIP Plaza

BIG FASHION shopping center, Višnjička 84

Personal verification is possible at this location

VIP Jagodina

Vuka Bojovića bb, VIVO Shoping Park

Personal verification is possible at this location

VIP Kragujevac

Corner of Save Kovačevića and Miodraga Vlajića Šuke

Personal verification is possible at this location

VIP Mladenovac

Braće Badžak 2

Personal verification is possible at this location

VIP Slavija

Bulevar Oslobođenja 1

Personal verification is possible at this location

VIP Žarkovo

Trgovačka 9a

Personal verification is possible at this location

VIP Lazarevac

Želežnička bb

Personal verification is possible at this location

VIP Niš – Centar

Generala Milojka Lešanina br. 2

Personal verification is possible at this location

VIP Jajinci

TC IDEA Bulevar Oslobođenja 162

Personal verification is possible at this location

VIP Resavska

Resavska 2

Personal verification is possible at this location

Beograd

MENJAČNICA DUNAV 3

General Ždanova 1. prilaz

MENJAČNICA DUNAV 5

Bul. kralja Aleksandra 441b

MENJAČNICA DUNAV 4

Bul. Mihajla Pupina 5

MENJAČNICA DUNAV

Maksima Gorkog 5 A

MENJAČNICA DUNAV 2

Krunska 90

VIP Slavija 2

Nemanjina 49

VIP Aerodrom

Aerodrom Nikola Tesla Beograd, terminal 1, lokal 1.9

VIP Tri lista duvana

Bulevar kralja Aleksandra 18

VIP Sava Centar

Bulevar Arsenija Čarnojevića 30a NIS BS

VIP Blok 45

Jurija Gagarina 221, Novi Beograd

VIP Galerija

Bulevar Vudroa Vilsona 12

VIP Tempo Kvantaš

Autoput za Novi Sad 35

VIP Blok 61

Dr Ivana Ribara 91, Novi Beograd

VIP Ušće 2

UŠĆE shopping center, corner of Bulevara Mihajla Pupina and Milentija Popovića, level -2

VIP Ušće 1

UŠĆE shopping center, corner of Bulevara Mihajla Pupina and Milentija Popovića, 1st floor

VIP Immo Centar

TC IMMOCENTAR Gandijeva 21

VIP Bežanija

TC RODA (Ex TC IDEA) Partizanske Avijacije bb

VIP Delta City

Delta City shopping center

VIP Beo

Vojislava Ilića 141

VIP Ada Mall

Ada Mall, Radnička 9

VIP Beograd na vodi

Hercegovačka 14, BW Residences

VIP Plaza

BIG FASHION shopping center, Višnjička 84

VIP Slavija

Bulevar Oslobođenja 1

VIP Žarkovo

Trgovačka 9a

VIP Jajinci

TC IDEA Bulevar Oslobođenja 162

VIP Resavska

Resavska 2

Beograd – Lazarevac

VIP Lazarevac

Želežnička bb

Beograd – Mladenovac

VIP Mladenovac

Braće Badžak 2

Jagodina

VIP Jagodina

Vuka Bojovića bb, VIVO Shoping Park

Kragujevac

VIP Kragujevac

Corner of Save Kovačevića and Miodraga Vlajića Šuke

Loznica

MENJAČNICA DUNAV 7

Luke Stevića 5, Loznica

Niš

VIP Delta Planet

Bulevar Nemanjića 11b

VIP Niš – Centar

Generala Milojka Lešanina br. 2

Novi Pazar

MENJAČNICA DUNAV 6

Dimitrija Tucovića 6 A, Novi Pazar